Terms of Service

Last Updated: January 15, 2025

1. Acceptance of Terms

Welcome to Star Fun! These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and SKYCLOUD TECHNOLOGIES LIMITED ("Company," "we," "us," or "our") regarding your use of the Star Fun mobile game application ("App") and related services.

By downloading, installing, accessing, or using Star Fun, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

2. Description of Service

Star Fun is a match-3 puzzle mobile game where players match colorful stars to complete levels and progress through the game. The App offers:

  • Hundreds of challenging puzzle levels
  • Power-ups and special boosters
  • Energy system for gameplay progression
  • In-app purchases for additional energy and game items
  • Leaderboards and achievement tracking
  • Regular updates with new levels and features

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. Eligibility and Account Registration

3.1 Age Requirements

  • You must be at least 13 years of age to use Star Fun.
  • Users between 13 and 18 years of age must have parental or guardian consent to use the App.
  • We do not knowingly collect information from children under 13.

3.2 Account Creation

  • You may need to create an account to access certain features.
  • You must provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

4. In-App Purchases and Virtual Items

4.1 Virtual Currency and Items

  • Star Fun offers in-app purchases, including energy packages and other virtual items.
  • Virtual items have no real-world value and cannot be exchanged for cash or real-world goods.
  • Virtual items are licensed, not sold, and remain our property at all times.
  • Virtual items are non-transferable and cannot be traded or sold to other users.

4.2 Energy System

  • Energy is required to play game levels.
  • Energy regenerates over time automatically (one energy unit every 30 minutes).
  • You can purchase additional energy packages through in-app purchases.
  • Purchased energy does not expire but may be subject to our policies.

4.3 Payment Terms

  • All purchases are processed securely through PayPal.
  • Prices are displayed in your local currency and include applicable taxes.
  • You authorize PayPal to charge your chosen payment method for all purchases.
  • All sales are final unless otherwise stated in our refund policy.
  • We may change prices at any time, but price changes will not affect purchases already made.

4.4 Available Energy Packages

  • 50 Energy Package: $0.99 USD
  • 150 Energy Package: $2.99 USD
  • 500 Energy Package: $9.99 USD

Prices may vary by region and are subject to change without notice.

5. Refund Policy

5.1 General Refund Policy

All in-app purchases are generally final and non-refundable. However, we may issue refunds in the following circumstances:

  • Technical Issues: If you did not receive purchased items due to a technical error on our part
  • Unauthorized Purchases: If purchases were made without your authorization (subject to verification)
  • Duplicate Charges: If you were charged multiple times for the same purchase

5.2 Refund Request Process

  • Refund requests must be submitted within 48 hours of purchase.
  • Contact our support team at skycloudtec2025@outlook.com with your purchase receipt and reason for refund.
  • We will review your request and respond within 5-7 business days.
  • Approved refunds will be processed through PayPal within 10 business days.

5.3 Refund Restrictions

Refunds will NOT be issued for:

  • Change of mind or buyer's remorse
  • Virtual items that have already been used or consumed in the game
  • Account suspensions or terminations due to Terms violations
  • Dissatisfaction with game difficulty or progression

5.4 PayPal Disputes

If you initiate a payment dispute through PayPal, we may suspend your account pending resolution. Fraudulent chargebacks may result in permanent account termination.

6. User Conduct and Prohibited Activities

You agree NOT to:

  • Cheat, hack, or use unauthorized third-party software or tools
  • Exploit bugs, glitches, or errors in the App
  • Create multiple accounts to gain unfair advantages
  • Share or sell your account credentials
  • Reverse engineer, decompile, or disassemble the App
  • Use automated bots, scripts, or macros
  • Harass, threaten, or abuse other users or our staff
  • Engage in fraudulent payment activities or chargebacks
  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our systems or other users' accounts

Violation of these rules may result in account suspension, termination, and forfeiture of all virtual items without refund.

7. Intellectual Property Rights

7.1 Our Rights

All content in Star Fun, including but not limited to:

  • Graphics, artwork, animations, and visual designs
  • Software code, algorithms, and game mechanics
  • Text, music, sound effects, and audio
  • Trademarks, logos, and brand names
  • Level designs and game progression systems

are owned by SKYCLOUD TECHNOLOGIES LIMITED or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes. This license does not grant you any ownership rights.

7.3 Restrictions

You may not copy, modify, distribute, sell, or lease any part of our App or included software, nor may you create derivative works based on the App.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using Star Fun, you consent to our collection and use of your information as described in the Privacy Policy.

9. Updates and Modifications

9.1 App Updates

  • We may release updates, patches, and new versions of the App.
  • Updates may be required to continue using the App.
  • You consent to automatic updates when available.
  • We are not obligated to provide updates or support for older versions.

9.2 Terms Modifications

  • We reserve the right to modify these Terms at any time.
  • Material changes will be notified through the App or via email.
  • Continued use of the App after changes constitutes acceptance of the modified Terms.
  • If you do not agree to modified Terms, you must stop using the App.

10. Disclaimers and Warranties

10.1 "AS IS" Basis

Star Fun is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of uninterrupted or error-free service
  • Warranties that the App will meet your requirements
  • Warranties regarding the accuracy or reliability of content

10.2 No Guarantee

We do not guarantee that:

  • The App will be available at all times
  • The App will be free from bugs, errors, or security vulnerabilities
  • Your game progress will be saved or preserved
  • Virtual items will retain their value or functionality

10.3 Third-Party Services

The App may integrate with third-party services (such as PayPal). We are not responsible for the availability, accuracy, or reliability of third-party services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • SKYCLOUD TECHNOLOGIES LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • This includes damages for loss of profits, data, use, goodwill, or other intangible losses
  • Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim, or $100 USD, whichever is greater
  • These limitations apply even if we have been advised of the possibility of such damages
  • Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you

12. Indemnification

You agree to indemnify, defend, and hold harmless SKYCLOUD TECHNOLOGIES LIMITED, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the App
  • Your violation of these Terms
  • Your violation of any rights of third parties
  • Your violation of any applicable laws or regulations
  • Any unauthorized use of your account

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

  • Deleting the App from your device
  • Contacting support to request account deletion

Upon termination, you forfeit all virtual items and game progress without refund.

13.2 Termination by Us

We may suspend or terminate your account immediately without notice if:

  • You violate these Terms
  • You engage in fraudulent or illegal activities
  • We are required to do so by law
  • We discontinue the App or Service

13.3 Effects of Termination

  • All licenses granted to you will immediately terminate
  • You must cease all use of the App
  • Virtual items and game progress will be deleted
  • No refunds will be provided for unused virtual items
  • Sections that by their nature should survive will continue to apply

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

14.2 Arbitration Agreement

Any dispute arising from these Terms or your use of the App shall be resolved through binding arbitration, except that:

  • You may assert claims in small claims court if they qualify
  • Either party may seek injunctive relief in court for intellectual property violations

14.3 Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration.

14.4 Informal Resolution

Before filing a claim, you agree to contact us at skycloudtec2025@outlook.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days.

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SKYCLOUD TECHNOLOGIES LIMITED regarding the App.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms or your rights without our written consent. We may assign our rights to any affiliate or successor.

15.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, or technical failures.

15.6 Export Compliance

You agree to comply with all export and import laws and regulations when using the App.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

SKYCLOUD TECHNOLOGIES LIMITED
RM08, 2/F, NO.143 WAI YIP STREET
KWUN TONG, KOWLOON
HONG KONG

Email: skycloudtec2025@outlook.com

17. Acknowledgment

BY USING STAR FUN, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE APP.

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